DovaFM Digital Entertainment Group LTD.

Terms of Service

Last updated September 04, 2025

1. Introduction

Welcome to DovaFM Digital Entertainment Group ("Company", "we", "our", "us")!

These Terms of Service ("Terms", "Terms of Service") govern your use of our websites and services under the following domains operated by DovaFM Digital Entertainment Group LTD.:

Domain Service Type Account Requirement Description
https://www.dovafm.xyz Public Radio Service None Main radio streaming platform
https://api.dovafm.xyz API Service Internal Accounts Technical API endpoints
https://corporate.dovafm.xyz Corporate Portal Internal Accounts Internal corporate resources
https://flows.dovafm.xyz Workflow Management Internal Accounts Internal workflow systems
https://news.dovafm.xyz News Platform Customer/Internal Accounts News content and updates
https://support.dovafm.xyz Support System Customer/Internal Accounts Customer support (operated by Freshdesk)

Collectively, these services are referred to as "Service" or "Services" in this document.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.

If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please let us know by emailing at hello@dovafm.xyz or opening a support ticket at https://support.dovafm.xyz, so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use Service.

2. Account Types and Access

Different domains within our Service have different access requirements:

2.1. Public Access: https://www.dovafm.xyz is freely accessible to all users without account registration.

2.2. Internal Accounts: The following services require internal company accounts and are restricted to DovaFM employees and authorized personnel only:

2.3. Customer/Internal Accounts: The following services are available to both customers and internal personnel with appropriate account credentials:

3. Third-Party Services

3.1. Support Services: Our support platform at https://support.dovafm.xyz is operated by Freshdesk (Freshworks Inc.). Use of this service is subject to both these Terms and Freshworks' terms of service.

3.2. Analytics and Advertising: We collect analytics data and may serve advertisements on the following domains:

4. Communications

By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link, emailing at hello@dovafm.xyz or opening a support ticket at https://support.dovafm.xyz.

5. Contests, Sweepstakes and Promotions

Any contests, sweepstakes or other promotions (collectively, "Promotions") made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, Promotion rules will apply.

6. Content

Content found on or through this Service are the property of DovaFM Digital Entertainment Group LTD. or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

7. Prohibited Uses

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

7.1. In any way that violates any applicable national or international law or regulation.

7.2. For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

7.3. To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter," "spam," or any other similar solicitation.

7.4. To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

7.5. In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

7.6. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

7.7. To attempt unauthorized access to internal services or accounts.

Additionally, you agree not to:

7.8. Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party's use of Service, including their ability to engage in real time activities through Service.

7.9. Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

7.10. Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.

8. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, particularly on https://www.dovafm.xyz and https://news.dovafm.xyz.

9. No Use By Minors

Service is intended only for access and use by individuals at least eighteen (18) years old. By accessing or using Service, you warrant and represent that you are at least eighteen (18) years of age and with the full authority, right, and capacity to enter into this agreement and abide by all of the terms and conditions of Terms. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service.

10. Intellectual Property

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of DovaFM Digital Entertainment Group LTD. and its licensors. Service is protected by copyright, trademark, and other laws of Australia and foreign countries. Our trademarks may not be used in connection with any product or service without the prior written consent of DovaFM Digital Entertainment Group LTD.

11. Copyright Policy

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights ("Infringement") of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to hello@dovafm.xyz, with the subject line: "Copyright Infringement" and include in your claim a detailed description of the alleged Infringement as detailed below, under "DMCA Notice and Procedure for Copyright Infringement Claims"

12. DMCA Notice and Procedure for Copyright Infringement Claims

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

12.1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest;

12.2. a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

12.3. identification of the URL or other specific location on Service where the material that you claim is infringing is located;

12.4. your address, telephone number, and email address;

12.5. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

12.6. a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

You can contact our Copyright Agent via email at hello@dovafm.xyz.

13. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

14. Disclaimer

Your use of Service is at your sole risk. Service is provided on an "AS IS" and "AS AVAILABLE" basis. Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

15. Governing Law

These Terms shall be interpreted and governed by the laws of Queensland, Australia, without regard to its conflict of law provisions.

16. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect.

17. Contact Us

Please send your feedback, comments, requests for technical support by email: hello@dovafm.xyz or by opening a support ticket at https://support.dovafm.xyz.